I’ve been to CES a few times over the last five years. On my first few trips, it did seem a little odd to notice cable’s absence. Comcast Chairman & CEO Brian Roberts described a very similar experience in his keynote this morning, talking about walking the show floor a few years ago with Time Warner Cable’s Glenn Britt. As Roberts put it, “Cable was almost invisible.”
Following that experience, the cable industry reached out to the consumer electronics industry. He said that they heard complaints that cable was a regional business that operated in silos, that cable set-top boxes are closed and proprietary, and that, in general, cable made it too tough to innovate and to create products and services that could be sold in the retail environment. This morning’s address seemed a valuable pay-off to those efforts, with Roberts describing cable as a real partner to consumer electronics and retail.
He went on to describe the latest stage of his company’s development: Comcast 3.0. As part of the new Comcast, he said they were committing to a series of issues:
Having the best fiber optic networks and IP infrastructure
Delivering superior experience in hi-def and interactive
Providing new levels of excellence in customer service
Being a leader in innovation by providing “products and services that are converged, plug-and-play, user-friendly, and most important, easily open for third-party innovation.”
Many in the cable industry have debated over whether content is king or distribution. Roberts said that today the answer is clear: The consumer is king. The best way to serve consumers is by offering a wide array of choice.
He went on to profile such new services as wideband, Fancast, Project Infinity, the AnyPlay portable DVR, and the SmartZone communications center. You can read about the details elsewhere, but the important feature was that Comcast was preparing to offer more video that could be consumed in a more flexible fashion, more bandwidth and more features on its communications services. In a word: more.
source: cabletechtalk.com